At Gage Inns, we strive to ensure you’re satisfied with your purchase. If you are not completely satisfied, please review our return and refund policy below.
1. Return Timeframe:
You may request a return within 7 days of receiving your order. Returns outside this timeframe will not be accepted.
2. Eligibility for Return:
To be eligible for a return, the product must meet the following criteria:
-
The product is unused, unopened, and in its original packaging.
-
The product is not damaged or tampered with.
-
The product was not purchased on a clearance or special offer sale.
3. How to Return a Product:
If you wish to return an item, please contact us at [email protected] within 7 days of receiving your product. Provide your order number and reason for return. Our customer service team will guide you through the return process.
4. Refunds:
Once we receive the returned product and confirm it meets our return policy, a refund will be issued. Refunds will be processed within 7-10 business days.
5. Return Shipping Costs:
You will be responsible for the return shipping costs unless the product is defective or incorrect. In that case, we will arrange for the return shipping at no additional cost to you.
6. Non-Refundable Items:
Certain products, such as those marked as “final sale” or “non-returnable,” cannot be returned or refunded. Please check product details before purchasing.
7. Contact Us:
For any return inquiries or issues, please reach out to us via email at:
Email: [email protected]